This Cancellation Policy explains how orders for advertising services on escorte.com, operated by SART AI AG, may be cancelled.
1. Cancellation Window
Ad campaigns and paid packages may be cancelled within 24 hours of placing the order, provided the advertisement has not yet been published or activated.
2. After the Window
Once 24 hours have passed or the advertisement has been published, the order is considered final and cannot be cancelled.
3. How to Cancel
You can request a cancellation from your account panel or by emailing support@escorte.com with your account and order details.
4. Unused Periods
We do not provide partial credits or refunds for unused time remaining on an active package.
5. Cancellation by Us
We reserve the right to cancel or suspend any order or listing that violates our Terms and Conditions, with no obligation to refund where the violation caused the cancellation.
6. Contact
For cancellation requests, contact SART AI AG at support@escorte.com.